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FAQs

Lumina moissanite jewelry box

Frequently Asked Questions

Everything you need to know

Have a question? We've got answers. If you can't find what you're looking for, reach out to us at contact@luminajewelryco.com.

About Moissanite
What is moissanite?

Moissanite is a lab-created gemstone that rivals diamond in brilliance and durability. It's ethically sourced, environmentally friendly, and offers exceptional fire and sparkle at a fraction of the cost. With a refractive index of 2.65-2.69 (compared to diamond's 2.42), moissanite actually sparkles more than diamond.

Does moissanite pass the diamond tester?

Yes. Our moissanite stones pass standard thermal diamond testers. They exhibit the same thermal conductivity properties that diamond testers detect, making them indistinguishable from diamond on standard testing equipment.

How does moissanite compare to diamond?

Moissanite offers several advantages over diamond:

  • Brilliance: 10% more brilliance (fire) than diamond
  • Durability: 9.25 on the Mohs scale (diamond is 10)
  • Value: A larger, more brilliant stone for a fraction of the cost
  • Ethics: Lab-created with zero mining or environmental impact
What clarity are your moissanite stones?

All Lumina moissanite stones are VVS1 clarity — near-flawless with exceptional fire and brilliance. You won't find visible inclusions or blemishes in any of our stones.

Materials & Craftsmanship
What materials do you use?

All Lumina jewelry is crafted with S925 sterling silver or 18k gold vermeil settings and VVS1-clarity lab-created moissanite stones. Every piece is finished in the United States.

Do you offer gold options?

Yes. All Lumina pieces are available in 925 sterling silver or 18k gold vermeil. Pricing varies by product and selected options. Select a metal and size on the product page to see the current price.

Where is your jewelry finished?

Yes. Every piece is inspected and finished by hand in the United States from imported materials, with each setting checked before it ships. We are a veteran-owned business built on integrity and craftsmanship.

Does my jewelry come with a certificate?

Every order includes a certificate of authenticity verifying the moissanite's quality and the metal composition.

Shipping & Returns
Do you offer free shipping?

Yes. We offer free Standard shipping on qualifying orders of $115 or more, and free Express shipping on qualifying orders of $185 or more. No shipping promo code is needed. Eligibility and available methods are confirmed at checkout.

How long does shipping take?

You'll get an order confirmation by email right away. Most orders are hand-finished and ship within 3-5 business days. Pieces with special stones, such as pink stones, depend on material availability and ship within 3 weeks. If materials run late, we'll email you with a new ship date and the option to cancel for a full refund. Transit starts after dispatch and depends on the destination and service selected. Delivery estimates are not guarantees, and Express shipping does not shorten processing time.

Standard Shipping: $7.99; free on qualifying orders of $115+
Express Shipping: $15.99; free on qualifying orders of $185+ (USD). See our shipping details.

What is your return policy?

You can request a return within 30 days of receiving an eligible item. Conditions and exclusions apply, including for sale items, gift cards, and custom products. Read our Returns & Refunds policy and email contact@luminajewelryco.com for approval before returning an item.

Do you ship internationally?

Currently, we ship within the United States only. We're working on expanding to international destinations — stay tuned.

Care & Maintenance
How do I care for my jewelry?

To keep your Lumina pieces looking their best:

  • Store in a soft pouch or jewelry box
  • Avoid contact with perfumes, lotions, and chemicals
  • Clean gently with a soft cloth after each wear
  • Remove before swimming, showering, or exercising
Can I wear my jewelry every day?

Absolutely. Moissanite rates 9.25 on the Mohs scale of hardness, making it highly resistant to scratching and suitable for everyday wear. Our 925 sterling silver and 18k gold vermeil settings are built to last a lifetime with proper care.

Still have questions?

We're here to help. Reach out to contact@luminajewelryco.com with your question.

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