Frequently Asked Questions
Everything you need to know
Have a question? We've got answers. If you can't find what you're looking for, reach out to us at contact@luminajewelryco.com.
What is moissanite?
Moissanite is a lab-created gemstone that rivals diamond in brilliance and durability. It's ethically sourced, environmentally friendly, and offers exceptional fire and sparkle at a fraction of the cost. With a refractive index of 2.65-2.69 (compared to diamond's 2.42), moissanite actually sparkles more than diamond.
Does moissanite pass the diamond tester?
Yes. Our moissanite stones pass standard thermal diamond testers. They exhibit the same thermal conductivity properties that diamond testers detect, making them indistinguishable from diamond on standard testing equipment.
How does moissanite compare to diamond?
Moissanite offers several advantages over diamond:
- Brilliance: 10% more brilliance (fire) than diamond
- Durability: 9.25 on the Mohs scale (diamond is 10)
- Value: A larger, more brilliant stone for a fraction of the cost
- Ethics: Lab-created with zero mining or environmental impact
What clarity are your moissanite stones?
All Lumina moissanite stones are VVS1 clarity — near-flawless with exceptional fire and brilliance. You won't find visible inclusions or blemishes in any of our stones.
What materials do you use?
All Lumina jewelry is crafted with S925 sterling silver or 18k gold settings and VVS1-clarity lab-created moissanite stones. Every piece is handmade in the United States.
Do you offer gold options?
Yes. All Lumina pieces are available in 925 sterling silver or 18k gold. Gold variants are $15 more than the silver equivalent.
Is your jewelry handmade?
Yes. Every piece is individually hand-set in the United States. No mass production — each stone is placed with precision and care by skilled hands. We are a veteran-owned business built on integrity and craftsmanship.
Does my jewelry come with a certificate?
Every order includes a certificate of authenticity verifying the moissanite's quality and the metal composition.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders over $100. The discount applies automatically at checkout — no promo code needed. Priority shipping remains available as a paid upgrade for faster delivery.
How long does shipping take?
Orders are confirmed within 1-2 business days, then handcrafted to order in 1-3 business days. Shipping takes 2-5 business days within the continental US.
Standard Shipping: $7.99 (3-5 business days) — free on orders over $100
Priority Shipping: $14.99 (2-3 business days)
What is your return policy?
We offer 30-day returns on all unworn items in their original condition with all packaging included. If you're not completely satisfied, email contact@luminajewelryco.com to start a return.
Do you ship internationally?
Currently, we ship within the United States only. We're working on expanding to international destinations — stay tuned.
How do I care for my jewelry?
To keep your Lumina pieces looking their best:
- Store in a soft pouch or jewelry box
- Avoid contact with perfumes, lotions, and chemicals
- Clean gently with a soft cloth after each wear
- Remove before swimming, showering, or exercising
Can I wear my jewelry every day?
Absolutely. Moissanite rates 9.25 on the Mohs scale of hardness, making it highly resistant to scratching and suitable for everyday wear. Our 925 sterling silver and 18k gold settings are built to last a lifetime with proper care.